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Your Place Management Platform
One place to manage your community, promote your place and engage your stakeholders.
Who is Vicinity for?
The Vicinity platform is a solution that can be tailored to various place-making organisations. Built for Business Improvement Districts, DMOs, property portfolios and town or city managers, Vicinity provides you with the technology to build a thriving and engaged community.
An organisation-wide solution
Vicinity has been made in partnership with place management teams of all shapes and sizes, providing a range of features that support activity across departments. Whether you wear one hat or many, Vicinity can adapt to you.
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Capture the value your team creates, report to stakeholders, and demonstrate return on investment. Promote operational excellence and proactive customer engagement.
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An easy-to-use database solution for your whole organisation. Stay in sync with third party data sources, and export data for use externally. Provide answers to any question with ease.
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Manage and monitor your team's activity, and report on-demand. Assign tasks and track progress in realtime. Arm your mobile workforce with the tools you need.
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Keep your customers informed and engaged. Easily segment your audience and send targeted messages. Sync with MailChimp or export to Excel.
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Track and maintain customer relationships. Review previous interactions and get key information at a glance. Record new interactions from anywhere, with updates instantly visible to your colleagues.
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Use trails to help newcomers navgate your place, and deals and loyalty schemes to retain customers for your businesses.
For Business Improvement Districts
BIDs have a unique set of requirements that require a unique solution