Platform Features

One dashboard for place professionals

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CRM

Manage the most important information about your community

Building a thriving community starts with knowing who is in your community. Stop working in siloed teams with lots of spreadsheets and use the Vicinity CRM, tailored to place-makers and property managers.

BID Rangers cleaning the street
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Project Management

Organise your team, tasks and activities

Organise and track work, and report on-demand. Group activity by project and review progress.  The Activity Wizard helps users of all technical abilities to record what they have done. The Workbench provides a way to manage and review tasks they have been assigned.

Mobile Tools

Capture value as it is created

Record work and tick off tasks in real time, and from anywhere, with our mobile tools.  Use a reporting app on-the-go to help automate the process of reporting, tracking and fixing environmental issues, like broken street furniture.

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Branded apps

Promote the place and build the community

Digitise privilege cards, create loyalty schemes and run trails through branded apps. Increase dwell time and encourage local spend with a place-promotion mobile app deployed to Apple and Google Play stores.

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Tablet showing an area insights report on the Vicinity place management platform

Reporting Tools

Gather the intelligence you need

Quickly get detailed insights, identify areas for improvement, and share success with stakeholders.

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Marketing and communication tools

Keep in touch with your community

Use powerful tagging and segmentation to reach your audience. Send place notifications direct to users mobile phones, and seamless integration with MailChimp

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Image of laptop with Vicinity Activities report segmenting by type

API

Connect systems and data sources together

Customise your dashboards with third party data sources to make important information quickly visible.

We’re always here to help.

Supporting your team, understanding your needs and evolving our offer as they change, is a core part of our solution

  • "The Platform is great… I can’t believe it took us this long to sign up to Vicinity"

    Gordon Brockie, Central District Alliance

  • "One of the most positive projects we have had the good fortune to work on"

    Stephanie Kerr, BID Leamington

  • “A trusted source of intelligence that’s intelligent enough to talk to other sources of data. Managing your levy payers is an essential credential for any BID and this is an essential software package.”

    Andrew Cooper, Leeds BID

  • “The team are great, they deliver high quality products and support is delivered efficiently and effectively. They genuinely listen to what the clients and users want and regularly explore new opportunities and technology. I have no hesitation in recommending them to other towns.”

    Mike Kirkham, Our Bury St Edmunds BID

For Business Improvement Districts

BIDs have a unique set of requirements that require a unique solution